ACE claims that it’s done work for the U.S. BBB showed no complaints in the past three years. (The original device is included for security, but it cannot safely be used again.) The recovered data remains on ACE’s servers for five business days after receipt of the new drive, after which it’s automatically “zeroed out” and wiped from the server.ĪCE Data Recovery has an A+ rating from the Better Business Bureau (BBB), although is not accredited. Small amounts of recovered data can be delivered digitally, but for more than a few gigabytes, ACE places the recovered data onto a new device and ships that device back with the original one. However, it does mean that there may not be awareness of specifics that healthcare regulations require.ĪCE says it performs data recovery from Windows, macOS, Linux, DOS, some versions of Unix, VMware, Novell networks and others. A lack of a HIPAA certification doesn’t indicate that a recovery firm lacks the necessary security considerations. It does not have a HIPAA certification, which means it might be best to take storage with medical information elsewhere. There was no information about security audits. As an indication of advanced expertise, the company also says it manufactures data recovery equipment.ĪCE’s site says the company has certifications from Western Digital, Dell, HP and Addonics. However, if the hardware is still in good shape and the problem is logical, ACE can attempt remote recovery. Rush service is available at an additional cost.ĪCE doesn’t work on-site at all. Once ACE has the device, the company produces an estimate depending on the problems and condition of the drive. ACE provides free shipping labels for customers to send devices, although RAID arrays, as with all service providers, can require more complex arrangements. To see how Data Rescue 5 performs against other data recovery software, read our Best data recovery software buying guide.ACE says it can recover data from hard drives, solid-state drives (SSDs), storage cards used with cameras and other mobile devices, laptops, desktops, servers, DVDs, CDs, tape drives and RAID arrays. Be sure to compare between data recovery programs to find the right one for you. If you have no need of more advanced features, these may be a better option for you. Otherwise, DM Disk Editor is just $48 for a lifetime license, compared to $99 for Data Rescue 5’s Standard edition. AnyRecover, for example, offers a one-month license for just $39.95, a useful option if you have a one-time recovery project. It’s also missing some useful features that others have included: simplified lost partition recovery, for example, and data loss prevention tools like support for back-up or file-system monitoring.įinally, there are some cheaper options out there. For example, both Disk Drill and MiniTool Partition Recovery offer free trials for recovery data up to a certain limit (e.g., 500 MB). While Data Rescue 5 is both efficient and effective, it’s not the only option out there. Meanwhile, the Professional yearly subscription of $299 includes powerful features for recovering lost data across an unlimited number of drives. Users will find the process relatively straight-forward, and power users will love the advanced filters and search features.Īt $99, the Standard version is no more expensive than other high-end file recovery solutions, and is sure to meet the needs of most simple data recovery projects. When it comes to hard drive data recovery, Data Rescue 5 is a feature-rich program, with a good track-record for recovering files lost through deletion, reformatting, or drive corruption. Nonetheless, there are a number of How-To guides on the website with clear steps and screenshots-just don’t expect any in-depth trouble-shooting. In terms of documentation, Data Rescue 5 doesn’t have the most complete FAQ or guidelines out there, so you may find yourself contacting them for any of the more specific questions you have. Live chat & email are available from the website.
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